Returns & Exchanges
At Specialized Repair, we stand by the quality of our curated fashion pieces and offer a 30-day window for returns or exchanges on all items in original condition. We aim to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent resolution process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our specialists verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.